We're so glad that you're interested in becoming a wholesale partner! Please check out our terms and policies before placing your order or email us at firstname.lastname@example.org for more information. We would be more than happy to answer any questions or send along our product and pricing sheet.
THE IMPORTANT STUFF
Here's a quick list of the things you need to know:
- Our minimum order is $150
- Our turnaround is estimated at 1 week.
- Please contact us first to open a wholesale account.
- Contact us for the entire list of wholesale information.
BECOMING A RETAILER
To open a wholesale account, please contact us at email@example.com or right here on the website.
$150 for wholesale orders.
All orders must be paid in full before orders can be processed and shipped.
We recommend following the MSRP listed in our most current wholesale guide. Blue Cabin Candles and its retailers may run specials throughout the year or during holiday seasons and we encourage our retailers to help promote the Blue Cabin Candles brand. However, please note that we enforce a 20% Minimum Advertised Price for any temporary sales or specials to help protect the integrity of the line and brand.
If you would like any custom orders, please let us know. We would be happy to work with you on this. Please note, custom orders may take longer than the expected fulfillment timeline due depending on product availability and cure time.
Shipping costs will be charged to your account at the time of order using the billing information provided on your account. You will receive an invoice at this time reflecting the shipping costs. All orders will ship via UPS Ground from our studio in Kalispell, Montana. Domestic orders usually arrive within 2-3 days. During warmer months orders will be shipped Monday - Wednesday to avoid damage to products from heat. You will be provided with a tracking number when your order ships. Please notify us if you would like to pay for expedited shipping.
Blue Cabin Candles is not responsible for any carrier delays.
Once payment has been submitted, please allow about a week for your order to be processed, packaged, and shipped.
CANCELLATIONS + RETURNS + EXCHANGES
We request that all cancellations or changes to orders be submitted via email within 24 hours of placing the order. Cancellations or changes to an order will incur a 10% restocking fee if already manufactured. Returns are accepted for unused, unopened products in their original packaging. Returns or exchanges must be returned within one week of receiving your order. Any refunds due will be issued once we receive the returned item(s). Please note that shipping fees are non-refundable. Used, opened, and/or final sale items cannot be returned or exchanged.
PACKAGING + DISPLAY
Wholesale orders are packaged in multiple boxes depending on order size. All of our products must be displayed and sold in their original packaging. Failure to comply with these terms may result in account termination. Please let us know if you have any questions about the packaging or display of our products.
COMMENTS + QUESTIONS
If you have any questions regarding our wholesale process please do not hesitate to let us know via our contact page or email firstname.lastname@example.org.